Shipping

Shipping and Delivery Information

At Stilton, we are committed to providing a smooth and timely shipping experience for our customers. Please read our shipping and delivery information below to understand how we process and deliver your orders.

Shipping Locations

We currently offer shipping within the Republic of Ireland (ROI), Northern Ireland, the UK, and select international locations. If you are outside of these areas, please contact us at support@stiltonclothing.com for specific shipping inquiries.

Processing Time

  • Orders are processed within 1-2 business days, excluding weekends and public holidays.
  • Once your order is processed, you will receive an email with tracking information if applicable.

Shipping Methods and Rates

Republic of Ireland (ROI):

  • Standard Shipping:  – Delivered within 2-4 business days.
  • Express Shipping: – Delivered within 1-2 business days.

Northern Ireland:

  • Standard Shipping: – Delivered within 3-5 business days.
  • Express Shipping:  – Delivered within 1-3 business days.

United Kingdom:

  • Standard Shipping: – Delivered within 5-7 business days.
  • Express Shipping:  – Delivered within 2-4 business days.

International Shipping:

  • Shipping rates and delivery times vary depending on the destination. Please see the shipping options at checkout for specific rates and delivery estimates.

Order Confirmation and Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (if applicable). Please allow up to 24 hours for the tracking information to be updated in the carrier’s system.

Delivery Times

  • Delivery times are estimates and can vary depending on your location and the shipping method selected. Delays may occur due to weather conditions, holidays, or third-party carrier issues. We cannot be held responsible for any delays once the order is in transit.

Delivery Issues

If your order has not arrived within the estimated delivery time, please contact us at [Your Contact Email] with your order number. We will investigate the issue and provide you with an update or solution as soon as possible.

Shipping Restrictions

  • We are unable to ship to P.O. Boxes or APO/FPO addresses.
  • For international shipments, any customs duties, taxes, or fees incurred at the destination are the responsibility of the recipient.

Lost or Damaged Items

  • If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a return, exchange, or refund as appropriate.
  • In the rare event that your package is lost in transit, please notify us immediately. We will work with the carrier to resolve the issue.

Returns and Exchanges

  • Please refer to our [Returns and Exchanges Policy] for more information on how to return or exchange items.

If you have any questions about shipping or delivery, please do not hesitate to contact our customer support team at support@stiltonclothing.com

Thank you for shopping with stilton! We look forward to serving you.